Choosing a GED? Is it still useful?

Often our customers ask questions about which EDM to choose... What to replace their aging GED that they bought 10 or 15 years ago now and which is completely outdated... In what will we manage the quality procedures?

I am always surprised by the “same-as” approach: “I have an outdated EDM, I would like to replace it with one that has the same functionalities, but more recent”.

Few clients are ready to question their practice in the face of this change.

However, the world is changing, content management and video are essential. What to do? Do we still need a GED?

So, if you are thinking about this subject, this video is for you!

https://youtu.be/eHS-pswvYbk

Changing the GED, a real headache!

The end of the “procedure” document?

I am convinced of one thing: the text procedure will disappear. YouTube is the second largest search engine in the world, and the first training tool for young people (they spend 20 minutes a day on it).

Also, the time that each of us can spend getting information or training is getting smaller from year to year. With the advent of Lean Management, semi-automated processes, and smartphones, we spend our time operationally.

And we no longer have time, or luxury (?) , to dissect a text procedure written by another.

Tomorrow, you'll move on to the video quality manual. Moreover, I recommend my article on this subject “video quality manual: inaccessible myth or unavoidable reality”, on my personal blog www.toutes-les-videos-business.com.

So what is the impact on GED? The “D” can already jump. We are no longer going to talk about “documents”, but about “multimedia content”.

The second subject concerns the concept of reusable content elements. 80% of the information sent to a workstation is useless for the person holding the station. Because the procedures are designed to address several people at the same time. And so each person is only interested in a few lines in the procedure.

With a content manager, like Quark, a document is seen as an assembly of unit blocks of content. With a bit of artificial intelligence and semantics, it's easy to gather relevant content blocks for each workstation, and only those!

Each person at their workstation then only has the information that is relevant to them.

Towards a CMS-LMS couple?

The defect of CMs (content management systems) like Quark is that they cannot really organize content into knowledge paths, in a given order.

This major feature is rather the preserve of LMS, learning management systems.

But the major defect of LMSs is that they do not allow content lifecycles to be managed (with review, comments, approval...).

However, the ideal would be to have all the necessary information for each workstation, and strictly this one, while having information approved and controlled, and put in an order that favors the understanding and learning of the position.

To date, I do not know of any CMS or LMS that fulfill all of this function. It will come, probably quickly, and sprinkled with artificial intelligence.

So before changing your GED, think about your quality system of the future instead!